Responsible Gaming
Last Updated: 19.03.2026
🎮 Gambling should be fun — not a source of income or a way to solve financial problems.
If you feel your gambling is becoming a problem, SpinBetter offers several free tools to help you stay in control. Contact [email protected] or use the platform's built-in controls described below.
Underage Gambling
SpinBetter does not allow gambling for persons under the age of 18. All players must confirm their age before depositing or playing, and age verification via government-issued ID is required before the first withdrawal. Parents are advised to use parental control software such as Net Nanny, CyberPatrol or GamBlock® to prevent minors from accessing gambling sites.
Self-Assessment
SpinBetter recommends that players regularly review their gambling habits. Signs that gambling may be becoming a problem include:
- Feeling you should cut down on your gambling
- People criticising your gambling habits
- Feeling guilty about gambling
- Gambling to recover previous losses
A free 20-question self-assessment is available at Gamblers Anonymous. 2 or more "yes" answers suggests a high risk — consider using the tools below.
Deposit Limits
Players can set daily, weekly or monthly deposit limits directly from their SpinBetter account. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour waiting period before it takes effect.
Cooling-Off Period
A cooling-off period temporarily prevents you from gambling on SpinBetter. Available durations:
- 24 hours
- 7 days
- 1 month
- 3 months
During cooling-off, your account remains active for withdrawals only. Request via the platform or email [email protected]. Accounts are automatically reactivated once the period expires.
Self-Exclusion
Self-exclusion permanently locks your account for a chosen period. Available durations:
- 1 year / 3 years / 5 years / 10 years
- Permanent / Lifetime exclusion
Once submitted, self-exclusion takes effect immediately and cannot be reversed before the exclusion period expires. All marketing will be suspended. Any winnings generated on accounts opened in breach of self-exclusion are forfeited. To request, email [email protected].
Reality Check
SpinBetter implements a real-time session timer visible while you are logged in. Players can also set custom alerts at chosen intervals — when triggered, the game pauses and displays how long you have been playing and your session profit/loss. You must confirm you have read the message before continuing.
External Support
Free, confidential gambling support for players and their families.
Gamblers AnonymousInternational fellowship for people with gambling problems — free meetings worldwide.
GamCareFree counselling, advice and support for anyone affected by problem gambling.
Contact SpinBetter
For responsible gaming concerns, contact SpinBetter's support team at [email protected] or to initiate a self-exclusion or cooling-off, email [email protected].